Return and Refund Policy

 Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Perishable items, opened spice packs, or customized orders are non-returnable.

  • Proof of purchase (order confirmation or receipt) is required.

 Return Process

  • To initiate a return, contact our support team at [Email Address] with your order details and reason for return.

  • After approval, you will receive return shipping instructions.

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).

 Refund Policy

  • Refunds are processed within 7 business days after receiving and inspecting the returned item.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable unless the return is due to an error on our part.

 Exchanges

  • We offer exchanges for defective or damaged items. Contact us within 7 days of receiving the product for assistance.

  • If the desired replacement is unavailable, we will issue a refund.

 Non-Returnable Items

  • Perishable goods such as opened spice packs or items past their expiration date.

  • Gift cards and promotional items.

  • Products damaged due to misuse or improper storage.

 Late or Missing Refunds

  • If you haven’t received a refund yet, check with your bank or payment provider as processing times may vary.

  • If your refund is delayed beyond the expected timeframe, contact us for assistance.